FAQs About Plumbing - Lafayette, Indiana
What you don’t know can hurt you!
If you’re like the majority of homeowners in the Lafayette area, the only time you think about your plumbing is when it’s not working. Perhaps that’s how it should be. But when trouble arises, there are a few things you’ll want to know. Here is what you need to know about plumbing in Lafayette, Indiana.
The following FAQ’s can help you make the best decision regarding your plumbing and water heater needs.
Q: I have no hot water. Can I just relight the pilot light on the water heater like my dad used to do?
A: Not likely. Modern water heaters are different from those a few decades ago. They’re safer, more efficient … and more complicated.
“There are all kinds of protections put on water heaters today that need to be maintained. People that buy them don’t know about it,” Homer Williams explains.
Q: Why is my water bill so high all of a sudden?
A: You probably have a leak somewhere. Even almost undetectable leaks can waste thousands of gallons of water and increase your bill by hundreds of dollars in a short period of time.
Q: How do I find out if I have a leak or not?
A: Most leaks are caused by worn or misaligned parts. This might be seen in your home as a dripping faucet, a running toilet, a puddle coming from your water heater, or water damage under the sink or elsewhere. If you can’t locate the leak yourself, call Water Heater Express for help.
Q: I lost my ring down the drain. Can Homer help?
A: Yes, definitely! Lost articles down drains are common. Homer’s company is well-trained on how to retrieve them. More importantly, Homer and his workers respect your value of those items. You can count on their integrity and honesty when retrieving them.
Q: What about cell phones (or other objects) flushed down the toilet? They’re gone, right?
A: Even if the cell phone or other object is no longer of any use, leaving it will cause your system to back up and overflow… and no one wants to deal with that!
Call Homer right away to prevent the otherwise inevitable “mop fest” and save your plumbing!
Q: I want to do some simple replacements (or big renovations) to my bathroom and kitchen. What should I know?
A: This is where you really want an expert! There are countless regulations on home renovations and building codes which change frequently. It is especially important that your specialist knows and understands the law. You don’t want to find out the hard way that your “expert” wasn’t up to code!
Besides knowing regulations, you want someone who will do quality work. Today’s standard plumbing techniques are designed to be cheap and quick. Silicone is the sealant of choice today because of its ease of application and its low cost. Unfortunately, as the old saying goes, “You get what you pay for”.
Q: There are so many businesses to choose from. How do I recognize a competent specialist?
A: A truly successful water heater/plumbing specialist will know the right questions to ask.
This trait reveals a person’s expertise. A plumber or water heater specialist who truly knows his trade, like Homer, can determine a lot over the phone, saving precious time on the clock later.
Knowing how to ask the right questions – and determine the right solutions – also allows Homer to give you an accurate and fair estimate, even over the phone.
Homer prides himself on his ability to stick to his quoted price. You can also be confident that he’ll correctly fix the problem the first time. And while Homer’s happy to talk with his customers, he doesn’t want to see them again anytime soon!
Q: So how do I know if my plumber/ water heater specialist is really a pro?
A: Can he identify the part and the problem by description alone? Can he give you an estimate over the phone and stick to it at billing time? Does he answer or return every phone call or request for service within hours, not days? Has he been in business in the same community for decades, not just a few years? If your expert possesses all of the above traits and has personally trained 90% of the area plumbers and others that have gone on to own hugely successful and far-reaching corporations, yet still shows up to work every day because he loves his work, you have more than a pro. You have Homer Williams!
Expertise, experience, integrity, a heart for his customers and a love for his work; Now that you know, don’t wait any longer. Call Homer Williams today at (765)-447-1947 (the year Homer started his business!)